The SquareBall team has a passion for customer service. We believe its one of the simplest and most cost effective ways to retain and win new business. Our most recent post focused on the ills of social media and how it can take over or take out your business. Before you refocus all your efforts on getting that right, check out these simple signs to see if your neglecting your customers! As the owner of your organization it is key that each aspect of the business get the attention it deserves, however there is only so much of you to go around, if your not careful you will find yourself in this boat. Enjoy!
Have you heard the phrase… Look before you leap? Ofcourse you have! Well before you are need deep in Facebook likes and Twitter followers take a look at how social media can be a fail if not executed correctly.
– The SquareBall Team
Last month we wrote a blog on “Customer Service”. This is one of the most important aspects of business and should not be taken lightly. The funny thing about customer service is that you can spend very little money and get a huge return. Most of the things you can do to improve customer service are free! In this world of social media and information moving at the speed of light, we need to recognize that little efforts can go a long way. I recently found this article on inc.com which should give you some pretty nifty ideas on how to take customer service to the next level…without spending any money!!!!! Check it out
As the saying goes…To be the BEST you have to beat the BEST! Before beginning your battle to success here are a few tools to help your journey.
Despite the rumors, no one reaches success without any help or fortunate turns of lucky event. As entrepreneurs, we already have the mindset that we can make it on our own. Right? This is the reason we are not happy working a 9-5 building a business that doesn’t reflect our goals/passion. That might be a great reason to become an entrepreneur but not the receipe to become a successful one.
No matter how original your idea may be, there is always a blueprint (even if it is a generic version) to help you along the way. If no one has become successful, use their mistakes as your guidelines. Also, seek consultants or training documents for assistance.
Good luck in your journey.
Dreams can come true if the work behind it is strong enough to push the DREAM to reality.