The SquareBall team has a passion for customer service. We believe its one of the simplest and most cost effective ways to retain and win new business. Our most recent post focused on the ills of social media and how it can take over or take out your business. Before you refocus all your efforts on getting that right, check out these simple signs to see if your neglecting your customers! As the owner of your organization it is key that each aspect of the business get the attention it deserves, however there is only so much of you to go around, if your not careful you will find yourself in this boat. Enjoy!